Our engagement with our customers doesn't conclude at the sale, it is where we begin. At Dax Engineering, after sales support is the primary aspect of our market strategy since the goal of the company is the effective and proper use of equipment.
Our statement is that through a cost-effective and reliable after sales service, we ensure full customer satisfaction as well as maintenance of our high level of service.
We aim continuing relationships with all our customers throughout the life cycle of equipment. For that, we have a fully equipped Workshop Facility with a 24 Hours on call service support and a dedicated and well qualified technical team trained both locally and overseas by our manufacturers to offer planned/preventive maintenance programmes to our customers.
While we serve our customers in Northern and Eastern provinces in Sri Lanka through our branch located in Anuradhapura, we are committed to provide all the following services through our fully equipped after sales facility located in Pitipana.